Mr Punter – Privacy Policy

What Data We Collect

When you register and use Mr Punter, we may collect the following categories of personal data:

• Identity data: full name, date of birth, nationality.
• Contact data: email address, phone number, residential address.
• Financial data: payment method details, transaction history, deposit and withdrawal records.
• Technical data: IP address, browser type, device identifiers, and session logs.
• Usage data: pages visited, games played, time spent on site, and interaction history.
• Verification data: copies of identity documents submitted for KYC compliance.

How We Use Your Data

Mr Punter uses your personal data for the following purposes:

• To verify your identity and age in line with UKGC licensing requirements.
• To process deposits, withdrawals, and manage your account.
• To comply with anti-money laundering (AML) and fraud prevention obligations.
• To communicate account updates, security alerts, and relevant promotional information (where consented).
• To monitor responsible gambling indicators and apply player protections.
• To improve site performance and user experience through anonymised analytics.

Legal Basis for Processing

We process your data under the following legal bases as defined by UK GDPR:

Cookies

Mr Punter uses cookies to operate core site functions, remember your preferences, and analyse site traffic. Cookies are categorised as follows:

• Essential cookies: required for the website to function correctly.
• Analytical cookies: used to understand how visitors interact with the site.
• Marketing cookies: used to deliver relevant promotional content, only with your consent.

You can manage your cookie preferences at any time via the cookie settings tool on the site or through your browser settings. Declining non-essential cookies will not affect your ability to use the platform.

Data Retention

We retain your personal data only for as long as necessary. In line with UKGC and AML regulations, account records and transaction histories are typically retained for a minimum of five years following account closure. Anonymised analytical data may be retained for longer periods. When data is no longer required, it is securely deleted or anonymised.

Data Sharing & Third Parties

Mr Punter does not sell your personal data. We may share data with trusted third parties only where necessary:

• Identity verification and KYC service providers.
• Payment processors and banking partners.
• Regulatory authorities, including the UKGC, where legally required.
• Fraud prevention agencies and AML databases.
• IT infrastructure and security service providers operating under strict data processing agreements.

All third-party partners are required to handle your data in accordance with UK GDPR standards.

Your Data Rights

As a UK resident, you have the following rights under UK GDPR:

• Right to access: request a copy of the personal data we hold about you.
• Right to rectification: request correction of inaccurate or incomplete data.
• Right to erasure: request deletion of your data where no legal obligation requires retention.
• Right to restrict processing: request that we limit how we use your data.
• Right to data portability: receive your data in a structured, machine-readable format.
• Right to object: object to processing based on legitimate interest, including direct marketing.

To exercise any of these rights, contact our Data Protection team via the details on mrpuntercasino-uk.com. We will respond within 30 days. If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Data Security

Mr Punter employs industry-standard security measures to protect your personal data, including SSL encryption, secure server infrastructure, access controls, and regular security audits. Only authorised personnel with a legitimate business need may access your personal information. In the event of a data breach that poses a risk to your rights, we will notify you and the ICO in accordance with our legal obligations.